Cancellation & Refund

  1. Request a return within 30 days
  2. Contact Kurinzi Foodstyle at care@kurinzi.com to start the return process
  3. Get refund in 7 business days

Kurinzi Foodstyle strives to provide its customers with the best shopping experience. Here are the details of its return and refund policy:

Eligibility for Return

  • A return is possible if there is a problem or manufacturing quality issue with the product, or due to customer change of mind.
  • Customers can request a return within 30 days of receiving the item.
  • The product must be in the same condition as received, unused or unworn, with tags and in the original packaging.
  • Returns are not accepted in case of damage caused by negligence during shipping.

Damages and Issues

  • Customers are required to inspect their order upon reception.
  • If the item is defective, damaged or the customer receives the wrong item, they need to contact Kurinzi Foodstyle immediately within 24 hours of delivery.
  • Customers can contact Kurinzi Foodstyle at 638-393-7824 or care@kurinzi.com to report any damage or issue.

How to Return

  • Customers must contact Kurinzi Foodstyle at care@kurinzi.com to start the return process.
  • If the return is accepted, Kurinzi Foodstyle will send a return shipping label and provide instructions on where to send the package.
  • Customers must print the label and send it to care@kurinzi.com for defective products. For customer remorse, customers will pay the return shipping charge.
  • There is no restocking fee, and customers will pay the actual cost of return shipping.

Refunds

  • Kurinzi Foodstyle will inform the customer after validating the return and approve the refund.
  • The original payment method will be automatically reimbursed if approved.
  • Customers will receive their refund in 7 business days after the bank or credit card company completes and posts the refund.

Exchanges

  • Customers can exchange the product if there is a manufacturing quality issue with it.
  • The product must be returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition.
  • Delivery times for exchanged products may vary depending on the customer’s location.

Non-Eligible Items

  • Opened or damaged products cannot be reused.
  • Kurinzi Foodstyle is not responsible for any damage caused after delivery.
  • Damages due to neglect, improper usage, or wrong application will not be covered under this policy.
  • Shipping charges are non-refundable.

Contact Details:

Kurinzi Foodstyle,
288, Teachers City, Alagar Kovil Main Road,
Poondi Vilakku, Madurai 625301
Tamil Nadu, India

Phone: +91 638 393 7824
Email: care@kurinzi.com